📄 Factory Bath Price Match Guarantee
At Factory Bath, we’re committed to providing you with the best products at the best prices. If you find a lower advertised price on the same item from a qualified competitor, we’ll gladly match it.
✅ How It Works
If you’ve found a lower price on an identical product, simply follow these steps:
-
Take a screenshot or provide a link to the competitor's offer.
-
Contact us at info@factorybath.com before or within 7 days of your purchase.
-
We will verify the offer and match the total price (including shipping, taxes, and fees).
📝 Requirements for Price Match
To be eligible for a price match:
-
The item must be identical (same brand, model number, color, condition).
-
The item must be in stock and available for immediate shipment from the competitor.
-
The competitor must be a legitimate, authorized U.S.-based retailer (no auctions, marketplaces like Amazon, eBay, or unauthorized sellers).
-
The total price (including shipping and taxes) must be lower than ours.
-
The competitor’s offer must be current and publicly available at the time of match request.
❌ Exclusions
We do not offer price matching for:
-
Items sold through marketplaces (e.g., Amazon, Walmart Marketplace, eBay)
-
Flash sales, limited-time promotions, or rebate offers
-
Used, refurbished, or open-box products
-
Wholesale or membership club pricing (e.g., Costco, Sam’s Club)
-
Price errors or misprints
📩 Submit a Price Match Request
Email us at info@factorybath.com with the following:
-
Your full name and order number (if applicable)
-
The product you want to match
-
A link or screenshot of the competitor’s offer
-
Competitor’s total price including shipping and taxes
Our team will respond within 1–2 business days.
👍 Our Promise
We want you to shop with confidence. If you’ve already purchased from us and find a lower price within 7 days, we’ll refund the difference.